Privacy Policy

This Privacy Policy describes how Pro Bulk SMS ("we", "us", or "our") collects, uses, and shares information in connection with your use of our website (prosmsbulk.com) and services. By using our services, you agree to this policy.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, purchase a plan, or contact us for support. This includes:

• Name, email address, phone number, and business name
• Payment and billing information (processed securely by our payment partners)
• Campaign data — message content, recipient lists, and delivery reports
• Usage data — pages visited, features used, and session duration
• Device and browser information for security and troubleshooting

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including:

• Processing transactions and sending related information
• Sending administrative messages, updates, and support responses
• Monitoring and analyzing usage trends to improve the platform
• Detecting and preventing fraudulent or unauthorized activity
• Complying with legal obligations under Indian law, including TRAI regulations

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted vendors who assist us in operations (e.g., payment gateways, SMS carriers), bound by confidentiality agreements
• Legal Compliance: When required by law, court order, or governmental authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, with appropriate notice to you

4. Data Security

We implement industry-standard security measures to protect your data, including SSL encryption, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at sales@probulksms.com.

6. Cookies

Our website uses cookies to enhance your experience, analyze traffic, and remember your preferences. You can control cookie settings through your browser, though disabling cookies may affect some website features.

7. Your Rights

You have the right to access, correct, or request deletion of your personal information. You may also opt out of marketing communications at any time. To exercise these rights, contact us at sales@probulksms.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with a revised "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: sales@probulksms.com
• Phone: +91 94619 27930
• Address: Level 8, Tower 1, Umiya Business Bay, Outer Ring Road, Bangalore – 560103